01
A size question
«Would an L fit me?»
The bot answers from the size chart and the product's variants — the visitor never leaves the page.
Shopify
Let your store answer — from the catalogue itself.
You install the app and the products sync themselves. From then on “do you have this size”, “how much is it” and “when does it arrive” are answered from your store's own data, without you writing a word.
- Install the app
- The catalogue syncs
- The widget goes live
- Questions answered from stock
The problem
What stops an online sale is rarely the price — it is the unanswered question.
A visitor is on the product page, has one question, and there is nobody to ask.
01
There is nowhere to ask
The visitor wonders “will this size fit me?”, finds no answer and closes the page. A large share of the carts that never happen are lost right there.
02
Stock moves; the bot doesn't
Generic chatbots cannot see a store's catalogue — you have to type a price list into them by hand, and that list goes stale on the first sale.
03
The visitor who arrives at night
An online store has no opening hours; your team does. A question asked at midnight is read in the morning, by which point the visitor is gone.
Vexvon's Shopify app solves all three the same way: it reads the catalogue, opens a chat window inside the store, and answers around the clock.
Sync
You install it. The rest arrives on its own.
No separate catalogue to prepare, no price list to write, and nothing to re-upload every time something changes.
The app is installed
You add it from your Shopify store. There is no separate account to open, no key to copy and no code to paste.
The catalogue is read
Products, collections, pages and blog posts sync across. Variants — size and colour — are kept with their own price and their own stock.
Images are indexed too
Product photos are made searchable, so when a customer sends a picture the product it shows is recognised.
The widget goes live in the store
The chat window opens on your own storefront. Visitors do not sign up — they type, and the answer streams in as it is written.
Changes carry over by themselves
You change a price in Shopify and the bot quotes the new one from that minute. There is no second price list to keep in step.
In-store chat
Answering from the catalogue
- Visitor
Do you have this shirt in L? Which colours?
- Vexvon
L is in stock in white and blue — 54 AZN. Black has sold out for now.
- Visitor
If I take the white, when would it arrive?
- Vexvon
One to two working days within Baku. Delivery is free on orders over 100 AZN.
The first answer came from the product variants, the second from the store's delivery page — both of them data synced out of Shopify.
What it can do
Four jobs on the Shopify side.
The catalogue syncs, the store holds a conversation, the numbers are visible, and billing runs through Shopify's own system.
- Products and collections
- Name, description, price, stock and categories are read automatically.
- Variants
- Size and colour are kept separately — each with its own price and its own remaining stock.
- Pages and blog
- Delivery, returns and warranty pages come across too, so the bot quotes your terms from them.
- Product photos
- Images are indexed, so a photo a customer sends can be matched to a product.
See how the knowledge base is built
Scenarios
The questions a store gets most.
All four turn into an abandoned cart when they go unanswered.
02
A stock question
«Is the black still available?»
The answer comes from the catalogue, which means from real stock rather than a stale list.
03
A delivery question
«Would it arrive by tomorrow?»
The terms are read from your own store page — the bot does not improvise.
04
The midnight visitor
«Is anyone there?»
A question at 2am is not left hanging; if a number is shared, a lead is created and is with your team by morning.
The Vexvon platform
The store is not the only channel.
Instagram, WhatsApp, Telegram, Facebook, TikTok and your phone line connect to the same Vexvon account.
Somebody who browsed the store and then wrote from Instagram is not two people. Wherever the conversation carries on, it is written to the same customer record and answered from the same catalogue. The channel changes; the data does not.
Demo
Let's connect your store.
Showing it on your own catalogue is the shortest explanation there is. Tell us briefly about your company — our AI Call Center agent will call you shortly and answer your questions.
- Products, collections, pages and blog synced
- A chat window inside the store
- Billing through Shopify Billing